Privacy Policy

We collect information you provide directly when creating an account or using our services: • Account information: name, email address, company name, and business type • Payment information: billing details processed securely through Stripe — we never store your full card number • Filing information: business details you enter while using the Filing Wizard and compliance modules • Documents: files you upload to your Driver's Folder or Document Center • Communications: messages you send to our AI Compliance Coach We also automatically collect: • Usage data: pages visited, features used, and time spent on the platform • Device information: browser type, operating system, and IP address • Cookies: session tokens used to keep you logged in

We use the information we collect to: • Provide, operate, and maintain the FMCSAFiler.com platform • Process your subscription payments through Stripe • Personalize your compliance checklists and filing guidance • Send transactional emails such as account confirmations and billing receipts • Respond to your support requests • Improve our platform based on usage patterns • Comply with legal obligations We do not use your information for automated decision-making that produces legal effects concerning you.

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary to operate our platform: • Supabase — secure database hosting and user authentication (data stored in the United States) • Stripe — payment processing (subject to Stripe's Privacy Policy) • Anthropic — AI responses generated by the Compliance Coach (messages are processed but not stored by Anthropic beyond the current session) • Vercel — website hosting and infrastructure • Brevo — transactional email delivery Each provider is bound by their own privacy policy and data processing agreements.

Your data is stored securely using Supabase, which employs industry-standard encryption at rest and in transit. Access to your data is protected by Row Level Security (RLS) policies — meaning your account data is only accessible to you and authorized platform administrators. Documents you upload are stored in a private storage bucket and are only accessible via time-limited signed URLs generated for your session. We retain your data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days.

FMCSAFiler.com uses essential cookies to maintain your login session and platform functionality. We do not use advertising tracking cookies. Third-party services such as Google AdSense may set their own cookies for ad personalization in accordance with their privacy policies. You can control cookie preferences through your browser settings.

Depending on your location, you may have the following rights regarding your personal data: • Access: request a copy of the personal data we hold about you • Correction: request that inaccurate data be corrected • Deletion: request that your account and associated data be deleted • Portability: request your data in a machine-readable format • Objection: object to certain types of data processing To exercise any of these rights, contact us at privacy@fmcsafiler.com. We will respond within 30 days.

FMCSAFiler.com is intended for adults operating commercial motor carrier businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.

Our platform contains links to official government websites and third-party service providers. This Privacy Policy applies only to FMCSAFiler.com. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and notify active subscribers by email for material changes. Continued use of the platform after changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: privacy@fmcsafiler.com Support: support@fmcsafiler.com Website: fmcsafiler.com/contact